ComputraceOne Questions and Answers - Connectivity

Computrace Connectivity

How often does the ComputraceOne Agent contact the Monitoring Centre?

The call frequency is typically set to once daily and is automatically reset to call every 15 minutes after a computer has been reported stolen or lost.

Can the ComputraceOne Agent work through firewalls (including personal firewalls) to reach the Internet?

Yes. Absolute Software's paradigm for our customers is, “If you can browse, ComputraceOne will work.”

Their goal is as close to zero-configuration as possible. In some configurations, older versions of the ComputraceOne agent require the user to permit Internet access the first time it attempted to contact the Monitoring Centre. Newer versions of our agent enhance the zero-configuration paradigm so that this first connection permission is not required.

As well as collecting location data, the ComputraceOne Agent also collects user, hardwareand software information to help you track and manage your remote assets. You can also
set up a Data Delete request so that sensitive data on a stolen or missing computer is deleted the next time the computer calls in to the Monitoring Centre.

Will the ComputraceOne Agent work with a DSL or cable Internet service?

Yes. ComputraceOne will work over a dial-up connection or with any Internet connection
(e.g., cable, DSL, wireless).

Want to know more?

if you have any further questions or would like to order this product please contact us or you can call 01275 588600 to discuss your requirements further.